Terms and conditions of the warranty claim : 7Saudara

How to find out the address of  the Casio service center in Indonesia

Casio service center has been present in several Indonesian cities. This was Casio’s move to provide the best service to Casio’s  customers in Indonesia. One of the most popular Casio  products  in Indonesia is watches. But in fact, casio  products  are not just watches. There are a number of other products, such as calculators, electronic musical instruments, cash registers, projectors, etc.

There are many  customers of casio products  in Indonesia  .   This makes Casio try to create a service center that meets the customer’s needs.   For those who own Casio  products, you can come to several official service centers casio ifyou want to make repairs or just consult.

Given that as many electronic products are manufactured by casio, this means that  more and more  casio service c entry centers  are needed. Although Casio  products have excellent quality, this does not mean that they can avoid damage. Especially when it comes to electronic goods, if they are not properly maintained, it is very easy to damage it.

Based on information from casio’s official website, currently Casio  service centers  are available in Indonesia’s 11 provinces. In the future, perhaps, Casio  will build service centers in other Indonesian provinces. So all casio  customers in Indonesia, of which there are very many, are available from all of them.

 Casio  service center addresses in several major cities

For those who own Casio  products, you should know  the  address of the official casio service point.   Based on casio’s official  website,  22 casio Service Centries have  spread  in several cities in Indonesia.  Here are some naturalat official casio  service centers that you can visit if you want to make repairs or just consult.

For those who are in Jakarta, you can visit duta Merlin Blok H,1-3, Jalan Gajah Mada No. 3-5, Central Jakarta 10130 store. During working hours from Monday to Friday from 10:00 to 21:00.   It ison Saturday from 10:00 to 18:00.   Closed on Sundays and holidays. There are several official casio service centers for the city of Jakarta.

If you are a resident of Bandung, you can visit Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273. He can be contacted by phone number 022-87342496. Working hours are Tuesday through Friday from 11:30 a.m. to 6:30 p.m. Saturdays and Sundays from 11:30 to 17:30. As for Mondays and holidays, they are not open.

For those of you who are in Yogyakarta, you can do services at Malioboro Mall, Jalan. Malioboro No. 52 – 58, UG Unit 20 D, Yogyakarta 55001.   Casio official service center  in  Malioboro Shopping Center every day.   Open  10.00-22.00.   Ifyou want to be contacted by phone, you can go to 0274 -557401.

Then, if you are in Bali, you can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10:00 to 22:00. to Contact by phone can be 0361-8464856. Of the few people already mentioned, several more  Casio service centers are  scattered in other cities. To see this, you can visit the official website of Casio Indonesia.

How to find out the address of the Casio  service center through its official website

For those of you who want to know if there is an official Casio service center in your city  or not, this can be done through the official Casio website.  There  is a complete list of addresses of  Casio  service centers  located in several cities  .  You can search by province or city where you live.

The method is quite simple, the first one is to visit the official website of Casio Indonesia  in https://www.casio-intl.com/id/id/ . Then select the support menu located at the top of the right corner . There are several sub-menus in the support menu, select repair of the product / spare parts.

The page will then display all the official Casio  service centers throughout Indonesia.  If you want to quickly find out if there is a Casio  service center  in your city or not, you can use the search menu. Choose a province and city according to where you live. Then only the address of the Casio service center in   your city will be displayed.

Terms and conditions of the warranty claim

If you want to make a warranty claim if your Casio  product has problems, a number of conditions apply. Like other companies, Casio has a policy if there are any of its customers who want to claim a guarantee. The established rules are clearly used to prevent fraud committed by customers.

No warranty can be claimed if the damage is caused by improper use. A guarantee can be given only in case of damage as a result of a factory error. So if your Casio  product is damaged by a fall, you can’t make a warranty claim. To make repairs, you need to spend personal money.

Then the next thing is that the warranty does not cover the replacement of accessories. For example, ink, data cables, adapters and tape.   The warranty also does not apply to consumer goods or with limited resistance. Examples include chains, clock baths and runs, which can  rust due to unsuitable wearers.

In addition, the product still has a  warranty. Typically,  Casio  products have a warranty of one year, which is valid from the date of purchase. The warranty period and applicable procedures will certainly follow casio  indonesia rules. Just in case you buy Casio products, you should keep a purchase note. Because maybe it’s needed when filing a warranty claim.

In order for your product to still be able to make a warranty claim, do not replace or service spare parts except for casio official service. We recommend that if it is still in the warranty period, take your Casio product to a  Casio service center. This way, the right person can handle your  casio  product.

Things to look for if you want to make a warranty claim

Before you go to the service center, you should again carefully check whether the warranty card is still valid. Because if it no longer applies, it is clear that a warranty claim cannot be made. It would be nice to continue to prepare money just in case the warranty is later rejected due to something that you did not expect before.

Don’t forget to bring a purchase notification, as they will usually be asked to check the validity of the date of purchase. Of course,  the Casio service center does not want  any customer to cheat on warranty claims. Then, if you are going to make a warranty claim through a shipping agent, you should use a trusted shipping agent. Because at the time of delivery it is possible to cause damage or even disappear.

Then you need to know that the guarantee is valid only in the country of origin of purchase. If you buy Casio  products in Japan, you cannot make a warranty claim in Indonesia. Before going to the service center, make sure that files such as warranty cards and purchase notifications are not left behind.

There is no need to worry about the service center service  , because the services provided must be very good. The waiting room is also clean and comfortable, so you will feel at home. You can also contact the call center first before requesting a guarantee. You can ask a few questions if you get confused when filing a warranty claim at a Casio service center.

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